Cancellation Policy
If cancelled up to 7 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, 100 percent of the first night will be charged.
Deposit Policy
No deposit will be charged and the full amount of the booking is payable at the property prior to departure.
Payment Methods
Payments can be made by cash, credit or debit card, online bank transfer or cheque whilst at the property.
Children and Extra Bed Policy
We are not able to allow children to stay at the property who are under the age of 7 years old.All children over the age of 7 years are welcome.
All children from 7 to 16 years are charged GBP 25 per night for extra beds unless a family room has been booked in which case this charge is already included in the price.
The maximum number of extra beds permitted in a room is 1.Extra beds are only permitted only in our Gardenia Room (Delux Double or Twin) and our Jasmin Room (Large Double).Extra beds are only available for children.
Internet
WiFi is available in all areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
Pets
Well behaved dogs are only allowed in our Gardenia Room on the ground floor (Delux Double or Twin).We do not allow dogs in our other rooms.There will be an extra charge of £10 per dog per night for dogs staying in the Gardenia Room.
